Support
We're here to help you get the most out of your training.
Email Support
Have a question or issue? Our team typically responds within 24 hours.
FAQs
Find answers to common questions about using Runsy.
Coming soon
Common Topics
How do I connect Apple Health?
When you first open the app, you'll be prompted to grant HealthKit permissions. You can also manage these in iOS Settings → Privacy → Health → Runsy.
How does the AI coach work?
Our AI analyzes your workout history, fitness level, and goals to create personalized training plans. It adapts as you progress, ensuring optimal training load and recovery.
How do I delete my account?
You can delete your account from Settings in the app, or by emailing support@runsy.ai. All your data will be permanently removed within 30 days.